Frequently Asked Questions
Get answers to common questions about our manufacturing services and processes.
1.What types of materials can you work with?
We work with a wide range of materials, including various plastics (ABS, PC, PMMA, POM, etc.), metals (aluminum, steel, stainless steel, brass, copper), and specialized materials for specific applications. Our team can advise on the best material choice for your project requirements.
2.What is your typical lead time for prototypes?
Lead times vary depending on the complexity and type of service. Simple CNC prototypes can be completed in 3-5 business days, while more complex projects may take 1-2 weeks. We always provide accurate timing estimates during the quote process and can accommodate rush orders when needed.
3.Do you provide design assistance and optimization?
Yes, our experienced engineering team can review your designs and provide suggestions for manufacturability, cost optimization, and performance improvement. We offer Design for Manufacturing (DFM) analysis to ensure your parts can be produced efficiently and cost-effectively.
4.What quality certifications do you have?
We maintain ISO 9001:2015 certification and follow strict quality control procedures. All parts undergo thorough inspection using precision measuring equipment, and we provide detailed quality reports with dimensional analysis for critical projects.
5.Can you handle both prototyping and production volumes?
Absolutely. We specialize in rapid prototyping for design validation and can seamlessly transition to small and medium production runs. Our flexible manufacturing approach allows us to scale from single prototypes to batches of several thousand parts.
6.How do you ensure the confidentiality of my designs?
We take intellectual property protection very seriously. All team members sign comprehensive NDAs, and we have strict internal procedures for handling confidential information. We can also sign additional confidentiality agreements as required by your organization.
7.What file formats do you accept for quotes and manufacturing?
We accept all major CAD file formats, including STEP, IGES, STL, SolidWorks, AutoCAD, and others. For quotes, even PDF drawings with dimensions can be sufficient. Our team can work with your preferred file format and provide feedback on any design considerations.
8.Do you ship internationally?
Yes, we ship worldwide using reliable courier services like DHL, FedEx, and UPS. We handle all export documentation and can provide various shipping options to meet your timeline and budget requirements. Packaging is done professionally to ensure parts arrive in perfect condition.
